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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carol Beasley

August 3, 2023

5  out of  5 rating by Carol Beasley
"I had extensive hail damage on my roof, gutters, downspouts and shed roof…I was told by many that I would have a hard time getting my claim paid . I am pleased to say that the inspector approved contractors invoice and I received payment in about 10 days. Work is completed and now I submit balance owed… our family had been with State Farm fur over 49 years in three different states and have never had an issue. Thanks"
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Donnelle Griffin

March 19, 2023

5  out of  5 rating by Donnelle Griffin
"Doug Miller is such an amazing State Farm agent. He goes above and beyond to help you understand any insurance policies that you have with his agency. Even when he is very busy, he takes out a little time to make sure you do understand if you have further questions! . He will do research and get back to you if he doesn't have an answer right away. My husband and I are very happy with this agency."
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Deb Remetta

November 1, 2022

5  out of  5 rating by Deb Remetta
"Doug and his team have always been very responsive and helpful."
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Taylor Sturdivant

September 14, 2022

5  out of  5 rating by Taylor Sturdivant
"Kristin was very kind and helpful! I was comparing insurance rates with another insurance company and had a lot of questions along the way about the SF policy. She assisted me with patience and glad to say I went with State Farm!"
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Dave Goodman

September 9, 2022

5  out of  5 rating by Dave Goodman
"Great service. They even caught the Vin was wrong on my new motorcycle. Glad someone has my back!"
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Shane Hennessy

July 11, 2022

5  out of  5 rating by Shane Hennessy
"Great service and very personable. Gave top knotch recommendations on services that could benefit me, and I'm glad I took their advise, it saved me when I was in a pinch. Would definitely recommend!"
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Brian Downey

June 7, 2022

5  out of  5 rating by Brian Downey
"Doug Miller and his team continue to be awesome. Their experience with insurance has made each transaction simple. I have auto and mortgage insurance. Replacing my roof was simple and easy. Highly recommended."
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Sidney Blazek

May 25, 2022

5  out of  5 rating by Sidney Blazek
"Doug Miller State Farm runs a smooth and efficient agency. Kristen made our changes in homeowner insurance coverage a breeze."
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Big Al’s Toolbox

May 9, 2022

5  out of  5 rating by Big Al’s Toolbox
"Doug Miller State Farm is awesome! We have had our insurance here for years. I live in Lebanon and this agency is in Greenwood but it is worth the drive. The service and care our family receives here is outstanding. Doug has helped get all three of our children insurance as new drivers and has taken care of us for years. It is a shame there aren’t more businesses around that truly want to help their customers!"
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Nick Culves

April 27, 2022

5  out of  5 rating by Nick Culves
"I can't say enough about Doug Miller State Farm, I have both my cars and my house insured here, had it for years, and I'd never go anywhere else. Always there to answer questions, always there to take care of me, great rates, and the few times over the years I've had a claim I received the money very quickly. I would definitely recommend doing business with them."
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savannah gilson

April 27, 2022

5  out of  5 rating by savannah gilson
"Aleshia has been so helpful walking me through every step of the process!"
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Ralph Waymon

April 27, 2022

5  out of  5 rating by Ralph Waymon
"The staff is fantastic, positive energy and family vibe. They were quick at getting quotes to me. I will refer everyone I know to Doug and his staff. Keep up the awesome work!!!"
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Shannon Stokes

April 21, 2022

5  out of  5 rating by Shannon Stokes
"The people at Doug Miller State Farm are friendly and professional. They were very helpful when I switched my insurance company. They worked with me and got me a great price while getting more insurance coverage than I previously had. Couldn’t be happier. They are always there to answer my questions, and are all smiles when you walk in the door!!"
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frank everman

February 8, 2022

5  out of  5 rating by frank everman
"Doug and his has always given us a courteous and quick response to our questions and issues. Always willing to any issues we may have I highly recommend Doug Miller insurance Agency all your needs you will not be sorry"
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72 Datsun 521

November 9, 2021

5  out of  5 rating by 72 Datsun 521
"Always friendly and super easy to talk to and work with! Great people!"
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Cindy Davis

November 9, 2021

5  out of  5 rating by Cindy Davis
"The staff has always been so very helpful and made any changes to my policy immediately."
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Randy King

November 8, 2021

5  out of  5 rating by Randy King
"I have used Doug Miller State Farm Insurance Agency for years. They are alway professional, responsive, and always there to help. I have dealt with Doug himself and all of his staff and they always give me great information and so helpful. They are cheerful and provide amazing Customer Service. I worked in customer service for years and it makes my heart beam when i experience This type of customer service each snd every time I call. I moved further away but this will be my agency no matter we’re I move to. It means so much knowing their bottom line is caring for their customers."
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Mike Jacobs

November 5, 2021

5  out of  5 rating by Mike Jacobs
"Doug has always been helpful to provide good information so we could make quality decisions about our insurance needs. I appreciate him and his staff always being helpful & courteous"
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free food i want

October 20, 2021

5  out of  5 rating by free food i want
"When I have had a problem or need, they have got on it, figured it out and taken care of me."
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Lisa Strunk

October 19, 2021

5  out of  5 rating by Lisa Strunk
"Very family oriented, we appreciate this because we have had 4 teenagers/young adults driving all in the past 4/5 years. Doug will sit down and teach each new driver about the real cost of driving a vehicle, and the privilege of driving. Kristen (& all the office staff) is awesome with any changes we make, and we do this frequently with 6 drivers in the family! 😅 We appreciate that they know our names and that we’re not just another number in the system! Give them a call!!"
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Chris Bowen

July 30, 2021

5  out of  5 rating by Chris Bowen
"Not sure where the narrative rating went? Doug helped explain insurance, and the responsibility that driving represents to our teenager when they were first learning to drive. It really helped drive home the point of safe, defensive driving and I am happy to say that it made the transition through one of life's biggest milestones much easier on the household. If your family is also welcoming a new young person to the driving world, I would highly recommend a personal meeting with Doug and your family that will be presented specifically tailored for your young person. I believe such conversations no only save property and money, but also life and limb!"
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Donald Willis

February 11, 2021

5  out of  5 rating by Donald Willis
"Great people to work with, kind an d considerate, very professional and helpful."
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Nathaniel Spears

June 23, 2020

1  out of  5 rating by Nathaniel Spears
"Stay away from this place. con artists that refuse to communicate or do their job at all. And do not dare attempt to cancel because it will take a 100 phone calls to get confirmation."
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sreane joy

January 21, 2020

1  out of  5 rating by sreane joy
"This place is awful! We had been with them for years and in 2 instances they cancelled 2 properties because claims had been made years ago. They don’t have the guts to tell you on the phone, so they put you off (which resulted in a 2 week delay in a home loan for us) and finally after calling them 4 x’s, they sent an email. Calling the main company got us no where either. We had 3 cars insured with them and cancelled after we found better...then this. Three different properties affected also. This place is a joke!"
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Ella Roark

November 24, 2019

5  out of  5 rating by Ella Roark
"They are all amazing!!!"